We will provide a written appraisal of your instrument for a fee of $50. If we do not have the instrument in hand, we require a clear front photo, back photo, and serial number of the instrument. Appraisals are available at the shop during regular business hours for a $75 fee. This detailed appraisal will provide a significantly higher level of service and certainty than one done from photos alone since your instrument will be thoroughly examined by our repair staff and evaluated in-hand by George Gruhn. If you choose to sell or consign your instrument to us we will refund the appraisal fee. Upon request, we will provide an appraisal at no charge for any instrument you buy from us within two years of the date of purchase.
We also offer an online appraisal service.
Sell, Trade or Consign
We buy instruments outright, trade for instruments and take instruments in on consignment. Please contact us at 615.256.2033 or email@example.com to discuss an instrument you wish to sell or trade. Please DO NOT SHIP any instrument to Gruhn Guitars without authorization.
We use the following terms to describe the cosmetic condition of our vintage instruments: Mint (M), Near Mint (NM), Exceptionally Fine (EXF), Excellent (EXC), Very Good (VG) and Good (G). In applying these descriptions, we take the age and availability into consideration. All instruments are structurally stable and in good playing order unless otherwise clearly specified. We do not normally handle instruments in below average or poor condition. Some instruments have been repaired, but space prohibits a complete description of all work. If you would like an in-hand description of any instrument, please call us Monday - Saturday from 10:00am to 6:00pm Central time.
1. Order by email or telephone. We have a high inventory turnover rate, so please send no money until we have confirmed the instrument is still available and is on hold for you. An instrument on hold for you will not be sold to anyone else at any price, so do not ask us to hold an instrument for you unless you are definitely buying it. We will hold an instrument for one week (U.S.) or two weeks (International) only to allow time for your payment to arrive. If your payment does not arrive on time, the instrument will be put back into active inventory and we will be unable to accept orders from you in the future.
2. To make payment. Give us your Mastercard, Visa or Discover account number and expiration date (except for international customers, see note below) OR transfer funds directly (call for routing instructions). You must specify to your bank that all banking charges are for your account OR send a cashier's check or money order (U.S.) or bank draft in US$ (International) directly to us. Personal checks will not be accepted. All orders and payments should include your name, street address, telephone number, instrument inventory number, and any special delivery instructions. Send payment for the full price of the instrument plus shipping as outlined below. We ship by prepaid air to destinations not shown on the chart below and we will be glad for you to specify the freight company you prefer for international shipments. We do not ship instruments by mail, and we cannot ship to APO or FPO addresses. If there will be no one home to accept a package during business hours, we suggest you have your instrument sent to your business or to a friend who will be at home.
International customers (including Canada), please note: We do not accept credit cards for international sales. Established international customers, please enquire.
3. Partial payment: A deposit of 25% of the price of an instrument may be made within the initial hold period, with the balance due in full in 30 days. Deposits are non-refundable and instruments are not returnable when payment is made this way. Credit cards are not accepted for deposits.
4. Your instrument will be shipped when payment in full is received. If we expect any delay in shipping, we will try to let you know when you place your order. Generally instruments are shipped within a couple of days of receipt of payment. When you receive your instrument you have 24 hours to examine it. If you are not satisfied, call us immediately to let us know you are returning it. You will be given an authorization number to write on the carton, and we will expect to receive the rejected instrument in a timely manner. We will refund the price of the instrument as soon as it arrives at Gruhn Guitars in the condition it left our shop. You are responsible for the cost of freight both ways. If your transaction involves a trade, and you reject the instrument we send you, we have the choice either to return your trade instrument or refund the cash value allowed for it in the trade deal. Unless otherwise agreed, you the customer are responsible for all risk of loss or damage in shipping. There is no approval for new instruments, as they are warranted by the manufacturer. All Gruhn shipments are insured and any return shipment must also be insured. International shipments are sent with complete and accurate commercial invoice that reflects the price paid for the goods.
Estimated Shipping Charges
(Elec. Hollow, Archtops)
(uke, some laps)
|East of Rockies, Ground||$35||$40||$25|
|East of Rockies, 2nd Day||$80||$100||$60|
|West of Rockies, 3-day select||$130||$165||$85|
|West of Rockies, 2nd Day||$175||$225||$120|
|48 states, Next Day||$225||$300||$150|
|AK, HI, PR, Canada||Call for price||Call for price||Call for price|
International Sales - Instruments with Brazilian Rosewood (CITES I), Rosewood (CITES II) and Shell Products
Because of international agreements governing the transportation of certain species of wood and shell products across international borders, the following conditions apply to any instrument sold by Gruhn Guitars and shipped to anywhere other than a US address.
Brazilian Rosewood: There is an addtional charge to cover the cost of the necessary permits and processing to legally ship an instrument with CITES Appendix I (Brazilian rosewood) and CITES Appendix II (Other rosewood species) outside the United States. This applies to any rosewood on the instrument including backs and sides, fingerboards, peghead veneers or bridges. Shipment will also be delayed for as much as 30 to 90 days to allow for processing by US Fish and Wildlife Service and USDA/APHIS.
Shell Products: There may be a delay of 24-48 hours for shipments with shell products to be inspected/cleared by US Fish and Wildlife Service. This includes frequently used mother of pearl and abalone inlays.
Gruhn Guitars wants to be certain that all international regulations are met so there is no potential for legal issues to taint your enjoyment of an instrument purchased from us. Though shipment delays as a result of these international agreements are beyond our control, we will make every effort to get your instrument to you safely and in as timely a manner as possible while still conforming to governmental policies and procedures. Due to import regulations set by each individual country, sales/shipments of instruments with Brazilian rosewood and/or shell products will be evaluated on a case-by-case basis. We appreciate your understanding.
If you are shipping an instrument to us, please check our Packing Tips to help ensure the instrument will not be damaged in transit.
We maintain a Want File to help customers find specific instruments. If you wish to be listed in our want file, write or phone with complete information -- make, model, year, condition -- on the instrument(s) you want. A request for a "Martin acoustic guitar," for example, is too general. A "good Les Paul Standard, late 50s, sunburst finish," is the type of request we can put on file. We will notify you whenever we have what you want. There is no fee or obligation.